Returns & Exchanges
At CustomStickers, we want you to be completely satisfied with your order, which is why we offer a 30-day return policy for all non-customized products and quality guarantees on all custom prints. If your stickers arrive damaged or don't match your approved proof, we will make it right with a replacement or a full refund.
Initiate Your Request
Contact our support team via email with your order number and a brief explanation of why you would like to return or exchange your items.
Provide Documentation
For quality issues or printing errors, please attach clear photos of the stickers so our production team can review the discrepancy against your original artwork.
Receive Authorization
Once your request is approved, we will provide you with a Return Merchandise Authorization (RMA) number and the specific shipping address for our returns warehouse.
Ship and Refund
Securely package your items and send them back to us; once received and inspected, we will issue your refund or ship your replacement stickers within 3-5 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing